Fresh Produce Live Auction — Privacy Policy

Effective Date: January 15, 2023 Last Updated: June 1, 2024

100 Factories (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the Fresh Produce Live Auction application (“the App”).

1. Information We Collect

1.1 Information You Provide

The App does not require account registration. If you use features such as favorites or alerts, this data is stored locally on your device and is not transmitted to our servers.

1.2 Automatically Collected Information

When you use the App, certain information may be collected automatically, including:

• Log Data: Device type, operating system version, app version, crash logs, and usage statistics.
• Device Identifiers: Advertising identifiers used for ad personalization.
• Usage Data: Features accessed, search queries within the App, and interaction patterns.

1.3 Third-Party SDK Data Collection

The App integrates the following third-party services, each of which may collect data according to their own privacy policies:

• Google Play Services — Device information, usage data.
• Google AdMob — Advertising ID, device information, ad interaction data.
• Pangle — Advertising ID, device information, ad interaction data.
• AppLovin — Advertising ID, device and network information.
• Meta (Facebook) SDK — Device information, app events, advertising data.
• Firebase Analytics — App usage data, crash reports, device information.

We encourage you to review the privacy policies of these third-party services.

2. How We Use Information

The information we collect is used to:

• Provide and maintain the App’s functionality.
• Display relevant advertisements.
• Analyze usage patterns to improve the App.
• Diagnose technical issues and fix bugs.

3. Cookies and Similar Technologies

The App may use cookies or similar tracking technologies for analytics and advertising purposes. You can manage these preferences through your device settings.

4. Data Security

We take reasonable measures to protect the information collected through the App. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Children’s Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

6. Data Retention

We retain automatically collected data only for as long as necessary to fulfill the purposes described in this policy. Locally stored data (such as favorites) remains on your device until you clear the App’s data or uninstall the App.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.
• Request data portability.

To exercise any of these rights, please contact us at the email address provided below.

8. Refund Policy

8.1 In-App Purchases

Refunds for in-app purchases are handled through the respective app store (Apple App Store or Google Play Store) according to their refund policies:

• Apple App Store: You may request a refund through Apple’s “Report a Problem” page within the applicable refund window. Visit https://reportaproblem.apple.com for details.
• Google Play Store: You may request a refund through Google Play’s refund process. Refund eligibility depends on Google Play’s policies and the time elapsed since purchase.

8.2 Subscription Cancellation

If you have an active subscription, you may cancel it at any time through your device’s subscription management settings. Cancellation will take effect at the end of the current billing period. No partial refunds are provided for unused portions of a subscription period.

8.3 Contact for Refund Issues

If you experience issues with the refund process or believe you are entitled to a refund that has not been processed, please contact us at youngminz.kr@gmail.com with your purchase details, and we will assist you in resolving the matter.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the App after any modifications constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: youngminz.kr@gmail.com
• Developer: Youngmin Koo
• Business: 100 Factories